Not the most interesting discussion topic, but I am pretty impressed with EE today. I was literally about to leave as I was paying double what I can get elsewhere on my current rolling contract. However, they matched on price, taking me down to half the monthly cost of what I'm currently paying. Win.
However, the best part (and what is more relevant) is how accessible and easy their new visual document process is. Rather than having to listen to the terms and conditions, they now provide a visual text based service where the documents are provided in a secure chat so you can read them whilst on the call. I'm not sure whether other networks are doing this, and it's been that long since I renewed my phone contract, so this is probably a bit of a 'Bryn' moment (Gavin and Stacey). But, for me that was a game changer. We need more services like this, so much easier for those of us who are neurodiverse. I honestly can't take in anything without some form of text aid.
Sorry again for such a boring topic!
Awesome. Glad you found it all helpful and managed to get your monthly cost down. My EE contract is due to end next March and I'll be looking to reduce my costs by going Sim only.
That's good. And good you got your price down too. 😊